In "Never Split the Difference," Chris Voss, a master negotiator who cut his teeth in the high-stakes realm of international hostage situations, shares the negotiation strategies that have made him one of the most respected figures in the FBI. Voss's journey from the gritty streets of Kansas City to the elite ranks of the FBI's negotiation team is more than just a career memoir; it's a blueprint for achieving success in negotiations, whether they're taking place in boardrooms or living rooms. Through gripping narratives drawn from his own experiences, Voss reveals the psychological tactics and communication skills essential to winning any negotiation. His insights dismantle traditional negotiation tactics and replace them with counterintuitive strategies proven to turn conflict into collaboration. "Never Split the Difference" goes beyond mere theory, offering readers a practical guide to negotiation, grounded in the harrowing, life-or-death situations that Voss has navigated. With a mix of empathy, intuition, and calculated aggression, Voss introduces nine key principles that anyone can use to become more persuasive. This book is an invaluable resource for anyone who wants to learn how to negotiate effectively, from seasoned executives seeking to close deals more confidently to everyday individuals looking to navigate life's myriad negotiations with greater skill and assurance. Through Voss's expert guidance, readers learn not just how to demand what they want, but to secure it without splitting the difference.